I don't understand what the problem is, Tranz Metro. We all went to school, and somewhere around our mid teens, a Maths teacher has presented each and every one of us with the problem: "if a train left Station A, travelling x number of miles per hour, a distance of y to the next station, how long would it take to get to Station B?"
It's _not rocket science_.
And we have really short distances! We're not LONDON we're a piddly little one-horse-town with a couple of train tracks."Commuters on the western line refused to pay their fares from Glen Eden after the 7.29am train did not appear and the 7.59 arrived late. " Can we say "communicate with your passengers"?? Phone the station, have an electronic "train status" update screen. Tell them there's a problem so they can seek alternative transportation.. hell.. Tranz Metro you know your train broke down send those passengers a BUS!! People get get their pay docked and sometimes FIRED for that kind of tardiness. "I was at the airport the other day and Qantas cancelled a flight and nobody bothered," Ms Foley said. "But with the trains, everybody seems to go overboard." Christ on a bike - Qantas doesn't *do* that everyday, where as the trains *are* late to some extent almost every_single_day! Ms Foley seems to think that it's tardy passengers who are causing the problem and it's not "fair" to take their frustrations out on the train staff but *hello* they're the face of your company. As for tardy passengers, that's easy fixed - you stop your train at a station, you say "all aboard" and then you say "mind the gap" and then you shut the doors and go to the next stop. Passengers too slow don't go. _it's_not_rocket_science.
Though from the comments by Ms Foley, it seems it may as well be where she's concerned.
Cheesus this topic gets on my last goat. I don't even *take* the train - I'd like to but I can't trust it to be reasonably on time. I am known to take a ferry and a bus from time to time and *they* can manage to keep to their schedule, and being that neither of them are attached to steel railings one might even suggest they have more variables to control than a train.